Samsung Galaxy Note 4 (Android 5.0.1) Issues and Bugs



As consumers we get really excited to receive new updates and discover any subsequent issues.

Some users might, like me,  be experiencing issues such as the following

1. No Text Messaging Using your Voice.

Kind of frustrating for those who often use the text messaging voice feature. Their is no announcement yet for a new fix patch.


2. Application Problems.

After Updating to Lollipop the first issue that arises is the application itself and is a common problem.

To fix the App Problems.

A. Updating the Problem App. There is a good chance that the developers rolled out a bug fix which is a smart way to fix it.

B. Re-installing the applications. A successful method in the past and can fix the problem with app performance after updating to Lollipop. 

C. If the problem continues, send a report to the developer and let them know the problem. Sending a data of the problem will be a great help for them.  To send a data report.

1. Touch More options.

2. Select My App > All

3. Select the application with the issues.

4. Scroll down to Developer.

5. Touch Send email to report the issue with the application’s developers.

That way they can notify you for the patch and fix for the bug.


To Boot the Galaxy Note 4 into Safe Mode:

A. Power down the device. Then, press & hold the Power button and volume down key.

B. Once it boots up, release the power button but keep the volume key held down.

C. When you have successfully entered into Safe Mode, you will notice the text ‘Safe Mode’ at the bottom left corner of the screen.

Please note keep the Galaxy Note 4 applications updated with the latest patch and bug fixes. Also collect feedback from fellow users before doing so.

Restarting the Galaxy Note is also worth a try to see if that gets rid of the problem. It will clear the cache and kill off any services which are causing a drain on the battery

Disabling NFC, Bluetooth Live Wallpapers can prevent eating away at the battery.


3. Performance Issues.

Some users experience a drops in performance after upgrading to Android 5.0 Lollipop.

Most common Performance issues are lag or sluggishness.

To fix the performance issue.

A. Clear the Partition Device.

   1. Turn the Device off.

   2. Press and Hold Home, Power and Volume Down buttons simultaneously until the device vibrates.

   3. Wait for the Samsung logo to appear and then release them.

   4. Tap Volume Down repeatedly until you Wipe Cache Partition. Select it with the power button and Select Yes.

   5. Wait for the process to complete

   6. Reboot the Device.

B. Minimize or better disable the live wall papers can improve performance. Turning off the NFC and Bluetooth when it’s not in use.

C. Turning off the animation enhances the performance of the device. To do this, hold down on a blank space on the screen. Go to Home screen Settings and select Transition effect and choose None. 

D. Turning off or Disabling the application through Application Manager in device settings can improve the performance as well.


4. Bluetooth Problems.

Another Issue Bluetooth Connectivity. 


A. Go to Settings and then Bluetooth. Turn off the service and then back on again after a few moments. 

B. Forget the Bluetooth Connections. Go to Bluetooth and forget the device or devices and Reconnect.


5. Device Overheating Problems

This is wide spread and common problem. This can be happen when playing an intense games for a number of hours straight, but most users say it happens without much provocation

Fixes to Try for Note4 Heating Problems.

A. Restart the Device. Leave it off for a minute or so and turn it back on.

B. If that doesn’t work. Turn it off and remove the battery and microSD card if there is one. Put the battery back in without the microSD card in and check if that works.

C. If non of that works, booting into Safe Mode to see if it’s an app that’s the source of the problem. Some apps could be overworking and so it’s important to check to see if that’s the cause of the problem.


6. Wi-Fi Issues.

So far I don’t have any Issue about this. But some of users have a problem about the Wi-Fi connectivity. Typically, problems range between slow and lost connections when the device is in a strong signal area.

Solution for Wi-Fi Problems.

A. Reboot the Phone or The Local router. I recommend unplugging the router for a good 30 seconds and then plugging it back in. If that doesn’t work you might also consider updating the routers firmware. 

B. Forget the Wi-Fi network. To Forget the Network Go to Settings and Select Forget Network Options. Once that’s done reconnect to the Wi-Fi network enter the password if the Wi-Fi network is password protected.

C. Power Saving Mode is also worth trying and make sure the Wi-FI restrictions are in place. To access Power Saving Mode. Go to Settings and then Power Saving Mode option. This is a known fix for Wi-FI issues.

If none of those fixes dislodge the Note 4 Lollipop Wi-Fi issues, it is highly recommended updating the applications. You can also try to booting into safe mode to see if apps are really cause the problem. If apps aren’t the issue. then try to use a another router to see if is the hardware problem.



7. Battery Life Problem.

Some users might experience this issue  as well on the Galaxy S5. While there is no guaranteed fix, these are some tips you might try before taking the phone into a store.

The most likely cause of the problem are third-party apps.

Firstly, I recommend booting into Safe Mode. Booting the Galaxy Note4  into Safe Mode will disable third-party applications which enables the user to easily identify potential culprits. It will take time isolating or uninstalling these applications, but is worth a shot if the Note4 battery isn’t holding up after Lollipop.


8. If nothing else works on the Device.

If all the above methods and tips  didn’t work, then the last resort is to revert back to Android 4.4 Kitkat. It might sound dramatic but is the only way to save your phone from misery.

Revert back Options.

A. Factory Reset. It’s a time consuming process and ensure that all the files are backed up before proceeding to reset. On this state of process the entire phone will roll back to the state that it was in when if first came out of the box.

To reset.

1. Go to Settings>Users and Back up

2. Select Backup and Reset.

3. Choose Factory Data Reset.

4. Select Reset Device and then Delete All.

B. To Factory Reset using Hardware Keys. If the first option doesn’t work use the hardware keys to reset the phone.

1. Turn off the Device.

2. Once its off, press and hold the Volume up button, the Home button, and the Power buttons together until you see an Android appear on the screen.

3. Once you see this, use the Volume down key to highlight the Wipe Data/Factory Reset option. Use the Power button to select it.

4. Use the Volume down key to select Yes – delete all user data and then use the Power button again to select it.

5. You will see the Reboot System Now option . Select the Power button to select that option.

6. This will delete everything on the Device and it goes back to the original state.

If your issues remain unresolved, I suggest you in touch with the device service provider and use the warranty. If there isn’t one, get in touch with Samsung to report the problem.


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